Services are available 24/7 365 days a year by calling the toll-free Dispatch Services Center at 1-800-451-0459.
Auto Knight will arrange to send help to your disabled vehicle from a participating service provider.
Auto Knight will issue payment ti the service provider directly for covered dispatch expenses.
Towing: Auto Knight will tow the Member’s vehicle with one tow up to 25 miles to the nearest repair facility.
Towing is limited to $100.00. Additional mileage is available and can be negotiated prior to service dispatch.
Accident towing is included.Service is limited to one tow or service call per disablement.No back to back towing for the same disablement.
Flat Tire Change: Auto Knight will dispatch a service person to change your vehicle’s damaged tire with a usable inflatable spare.
If, for any reason, the spare is not usable, the lug nuts cannot be removed or the vehicle has two flat tires with one usable spare, towing will be
provided in accordance with the towing benefit provisions.
Battery Jump Start: Auto Knight will send an authorized service provider to provide a battery jump and minor
adjustments to start the car, even if the car is in your own driveway.
Fluids/Gas Delivery: An emergency fuel (3 gallons) and / or fluids supply will be delivered to the member’s
vehicle in immediate need.The cost of the fuel and / or fluids is the Member’s responsibility at time of delivery.
Mechanical First Aid: Any service requiring minor adjustments, exclusive of parts, to enable the vehicle to get back on the road.
The cost of parts is the Member’s responsibility at time of delivery.
Lock Out: If the Member’s keys are locked inside the vehicle Auto Knight will send an authorized contractor to unlock the vehicle.
Trip Itinerary and Concierge: Customer road trip vacations will be more carefree and economical when using Auto Knight’s Trip Routing Service.
The Member calls Auto Knight Customer Service toll-free at 1-888-223-1173, Monday through Friday between 9:00 a.m.and 5:00 p.m.Pacific Standard Time,
lets us know of their travel plans and Auto Knight will provide a Trip Routing Kit that will provide the best way to go and see the sights they are interested in seeing.
Discount coupons are also available to registered customers upon request.
Limits of Service
Emergency Roadside Assistance is intended to assist members whose vehicles are disabled by providing a toll-free Emergency Dispatch Service
number to get help sent to them.This service may not be used as a substitute for regular maintenance necessary to keep a vehicle in good condition.
Up to four (4) covered service occurrences per member per membership year are allowed.Pre-existing conditions prior to membership activation are not covered.
Roadside Assistance is limited to: 1.) Non-commercial vehicles weighing less than 12,000 lbs/5,540 kg., 2.) Towing up to the lesser of 25 miles or up to
$100 per occurrence, 3.) up to $100 benefit for each Lock Out, Mechanical First Aid, Flat Tire, Fluids/Gas Delivery, and Battery services, and 4.) disablements
within the United States and Canada.Roadside Assistance is valid for three hundred sixty five(365) days from the Membership effective date.
Coverage Does Not Include
The purpose of the Roadside Assistance benefit is to provide service in common emergency situations.Coverage does not include:
Service if member is not with the disabled vehicle.However, do not remain with the vehicle if it is unsafe to do so.
Towing from or service while at an auto repair shop or service station to another facility.
Towing or service on roads not regularly maintained.
Towing of a vehicle off a boat dock or marina.
Towing of vehicles for disposal (i.e.: junkyard).
Towing at the direction of a law enforcement officer related to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law.
Towing or service in areas not regularly traveled, such as vacant lots, beaches, open fields, or other places which would be hazardous for service vehicles to reach.
Service to taxicabs, tractors, boats, trailers, recreational vehicles and trucks, dune buggies, ATV’s, competition vehicles, stolen vehicles, unlicensed vehicles,
vehicles with expired safety inspection sticker, illegally parked or impounded vehicles.